About Your Rights

  • As a NHS patient you are entitled:

  • To receive general medical care from a GP on the basis of a clinical need and regardless of ability to pay.

  • To change your doctor if you want, quickly and easily.

  • To receive emergency medical care.

  • To be treated under the NHS by a GP if you are away from home.

  • To be treated by another GP in the practice if your own is not available.

  • To be offered a health check when first registering with a GP.

  • To request a health check if you haven't seen a GP in more than three years

  • To be offered a yearly health check if you are over 75, carried out at the surgery or at home.

  • To have appropriate medicines and appliances prescribed when necessary.

  • To be referred to a consultant or specialist when your GP thinks necessary and be referred for a second opinion if you and your doctor agree it is desirable.

  • To be assured of confidentiality in all contacts with your GP and practice staff.

  • To receive, free of charge, certificates for statutory sick pay for illness lasting more than six days and other statutory certificates where appropriate.

  • To have clearly explained the diagnosis, proposed treatment, major risks and any alternatives.

  • To receive a home visit at any time if your doctor feels it is necessary.

  • To have access to your health records held on computer or hand written, subject to any limitations in law.

  • To receive an up-to-date information booklet.

  • To choose whether or not to take part in medical research and medical student training.

  • To choose to be registered with a doctor who provides contraceptive and maternity services. A patient may choose her own or any doctor that provides these services.

  • Where appropriate, to receive invitations for cervical screening.

  • To receive appropriate childhood vaccinations and immunisations.

  • To receive an invitation for free breast screening if you are a woman aged between 50 and 64 years old.

  • To receive advice about health, diet, exercise, smoking, alcohol, drugs and solvent abuse.

  • To have a complaint about any NHS service investigated and to receive a full and prompt written reply from the Chief Executive of the relevant Health Authority.

  • To see any medical report written about you for the purposes of insurance or employment.

Your Neighbourhood Professionals. Just a Click Away! Set up a lasting power of attorney before you lose capacity and it Therapy Team UK Dr Anil Alexander Fuel Training Ltd Iris Hay Homeopathy Higher Needs Psychology
154 Sheen Road, Richmond, Surrey, TW9 1UU
  • Telephone 020 8940 2802 / 020 8940 3228
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Set up a lasting power of attorney before you lose capacity and it Therapy Team UK Dr Anil Alexander Fuel Training Ltd Iris Hay Homeopathy Higher Needs Psychology
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